Refund Policy We are committed to providing qualified products and professional services. Please refer to the rules below regarding returns and refunds. 1. Refund Conditions We accept refund applications in the following situations: products with confirmed quality defects, or orders that cannot be fulfilled due to our reasons. 2. Application Process To apply for a refund, please contact our customer service and provide your order details. We will review your application within 3 to 5 working days. 3. Refund Arrangement Once the application is approved, the refund will be returned via your original payment channel within 7 to 10 working days. 4. Special Note Customized products are not eligible for return or refund unless there are obvious quality problems.